Legal Documents

Tbagi Privacy Policy — Our Commitment to Protecting Your Data

At tbagi, every piece of your information is protected as if it were held in trust. This policy explains in detail what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 256-bit SSL Secured Published in Bengali
What's in this Policy
  • What Information We Collect
  • How Your Data Is Used
  • Sharing with Third Parties
  • Cookie & Tracking Policy
  • Your Rights & Controls
  • Contact & Complaints
256-bitSSL Encryption
0Data Sales
24/7Security Monitoring
GDPRFollowing Standards

The Core Pillars of tbagi's Privacy Protection

The measures we follow to protect your information

End-to-End Encryption

Every piece of data transmitted from your browser to our servers on tbagi is protected with 256-bit SSL/TLS encryption. No one can intercept it in transit.

Your Data Is Never Sold

Tbagi never sells or rents your personal information to any third party — not ever. Your data is used solely to improve your experience on the platform.

You Are in Control

On tbagi, you are in control — you decide what information to share, which marketing messages to receive, and you can request that all your data be deleted at any time.

Separate Secure Database

Your payment details, identity information, and gaming history are stored in separate encrypted databases — so if one is ever compromised, the rest remain secure.

Restricted Internal Access

Even tbagi staff can only access the data they specifically need. No employee can view your password or full payment card number.

Regular Security Audits

Third-party security experts regularly audit tbagi's systems — any vulnerabilities are identified and resolved promptly.

1. Introduction & Scope

Tbagi (https://tbagi.best) treats your privacy as its highest priority. This Privacy Policy ("Policy") explains how tbagi collects, stores, uses, and protects the personal information of its platform users.

By using tbagi's website, mobile app, or any of its services, you agree to this Privacy Policy. tbagi has developed this policy in accordance with Bangladeshi law and international data protection standards — in particular, the core principles of GDPR.

tbagi's Commitment: Your data is entrusted to us, and we take that seriously — it will never be sold or used without your permission.

This policy applies to all tbagi users, registered members, and website visitors.

2. What Information Is Collected

Tbagi only collects the data necessary for providing services, ensuring security, and meeting legal obligations. No unnecessary information is collected.

Data Type Example Reason for Collection
Identification Information Full name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Communication
Payment Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device & Technical Information IP address, browser type, device model Security & Fraud Prevention
Gaming Activity Betting history, wins and losses, login timestamps Service Improvement & Responsible Gaming
Communication Records Support chat history, email Service quality improvement and complaint resolution

Tbagi does not collect sensitive data such as religion, political views, or health information — with the exception of self-declared information required for the responsible gaming section.

3. How We Collect Data

Tbagi collects data in several ways — always transparently and with your consent:

  • Provided Directly: You provide information directly during account registration, KYC verification, and when contacting support.
  • Automatic Collection: Technical data is automatically recorded while you use the platform via cookies, log files, and session tracking.
  • Payment Processors: Transaction confirmation details from providers such as bKash, Nagad, etc. are received during deposit and withdrawal processing.
  • Third-Party Verification: Trusted third-party services may be used to assist with identity verification during the KYC process.

Please Note: tbagi will never ask for your password, OTP, or full payment number via phone, email, or message. If anyone requests this information, contact support immediately.

4. How Your Information Is Used

Tbagi uses your information only for the purposes listed below:

  • To create, manage, and verify your account.
  • To process deposits and withdrawals and ensure transaction security.
  • To prevent fraud, money laundering, and other illegal activities.
  • To fulfill legal and regulatory obligations.
  • To provide customer support and resolve complaints.
  • To improve platform services and enhance the overall user experience.
  • To send you promotional offers and bonus information, with your consent.
  • To monitor responsible gaming and provide assistance when needed.

Tbagi never sells your gaming data or personal profile to third-party advertisers.

5. Sharing Information with Third Parties

Tbagi may share limited information with third parties in specific circumstances — always in the interest of protecting you:

Parties With Whom Data May Be Shared

  • Payment Providers (bKash, Nagad, Rocket): The minimum information necessary to complete a transaction.
  • Identity Verification Services: To verify identity documents during the KYC process.
  • Game Provider: Used to operate Live Casino and other games — limited to game session data only, not personal identity information.
  • Law Enforcement: Under a valid court order or directive from a regulatory authority.
  • Licensing Authority: Mandatory reporting required to maintain our operating license.

Never Shared: tbagi does not sell or transfer your information to advertising agencies, data brokers, social media platforms, or any other third party for commercial purposes.

Third parties that tbagi works with are contractually required to uphold the same privacy standards. Responsibility for your data always remains with tbagi.

6. Data Retention & Security

Tbagi uses world-class security measures to safeguard your information:

  • All databases are encrypted and backed up on a regular basis.
  • Servers are housed in secure data centers with physical security measures in place.
  • Staff access is restricted on a need-to-know basis and all access is logged.
  • Regular penetration testing and vulnerability assessments are conducted.
  • In the event of a data breach, affected users will be notified within 72 hours.

How Long We Retain Your Data

Tbagi does not retain data longer than necessary. Even after an account is closed, certain data must be kept to meet legal obligations (typically 5–7 years). Once that period ends, the data is securely deleted.

Acknowledging Limitations: No system on the internet can guarantee absolute security. tbagi makes every effort to protect your data — but no system is completely impenetrable. If you notice anything suspicious, notify us right away.

7. Cookies & Tracking Technologies

Tbagi uses cookies and similar technologies on its website. Cookies are small files stored on your device that help improve the platform's functionality.

Cookie Type Purpose Duration
Essential Maintaining login sessions and security verification Deleted at end of session
Analytics Page visits and click statistics — no user identification 30 Days
Preferences Remembering your language, theme, and other personal preferences 90 Days

Disabling essential cookies will prevent the platform from functioning properly. Other cookies can be turned off through your browser settings, though some features may become limited.

Tbagi does not use external tracking pixels or third-party advertising network cookies.

8. Your Rights

Every tbagi member has the following rights regarding their personal data:

  • Right to Know: You have the right to know what information is held about you.
  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Deletion: You may request deletion of data that falls outside the scope of our legal obligations.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, email support@tbagi.best. tbagi will respond within 30 days.

Limitations: In some cases, legal or regulatory requirements may prevent data from being deleted — such as during an ongoing dispute or government investigation. In such situations, tbagi will clearly explain the reason.

9. Children's Privacy

Tbagi services are exclusively for adults aged 18 and above. tbagi does not knowingly collect any information from minors.

If a minor has accidentally created an account on tbagi, the parent, guardian, or the minor themselves can contact support@tbagi.best to have the account and all associated data permanently deleted without delay.

Tbagi verifies date of birth at registration for age verification and may request additional documents in cases of doubt. tbagi's commitment to child protection is absolute.

10. International Data Transfers

Tbagi's servers and data centers operate in secure, controlled environments. In certain cases, data may be transferred outside Bangladesh for processing — particularly to international payment gateways or game provider servers.

Wherever data is transferred, tbagi ensures that the destination maintains the same high standard of protection as this privacy policy — enforced through contractual obligations.

To learn more about international data transfers, contact us at support@tbagi.best.

11. Policy Changes & Updates

Tbagi may update this Privacy Policy when necessary. For any significant changes:

  • The update date on this page will change accordingly.
  • Notifications will be sent to your registered email or phone number.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Tbagi is committed to keeping this policy clear and easy to understand so you can trust us. Nothing is hidden behind legal language.

12. Contact & Complaints

For any questions or concerns regarding this Privacy Policy:

  • Email: support@tbagi.best
  • Live Chat: Available on the website 24/7
  • Subject: "Re: Privacy Policy" — for a faster response

Tbagi treats every privacy complaint with the highest priority. We commit to providing a full response within 30 days.

Our Commitment: You made the right choice sharing your information with tbagi — and we work every day to prove it. If you ever run into an issue, let us know and we'll sort it out.

Your Rights Over Your Data

Tbagi gives you control over your own data — at any time

Right to Access

Request to know what information tbagi holds about you — you will receive a response within 30 days.

Right to Correction

Request corrections to inaccurate or outdated information — updates are handled promptly.

Right to Erasure

Request account closure and data deletion — within the bounds of legal requirements.

Right to Portability

You can download a copy of your data in a readable format.

Right to Opt Out of Marketing

You can opt out of promotional messages and emails at any time.

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

Frequently Asked Questions

Everything You Need to Know About Privacy & Account Security

There are two separate options for closing or temporarily suspending your tbagi account. For a temporary break, you can use the "Cooling Off" or "Self-Exclusion" feature — available in your account settings or through support — to pause your account for a set period between 7 days and 6 months, during which you will not be able to log in. To permanently close your account, email support@tbagi.best with the subject "Account Closure Request" or let us know via live chat — including your registered mobile number and reason will help speed up the process. You will be given the opportunity to withdraw any remaining balance before the account is closed. Once closed, your information will be retained for a specified period as required by law, after which it will be permanently deleted. The support team will assist you throughout the entire process.

Yes, two-factor authentication (2FA) is available on tbagi and significantly strengthens your account security. To enable it, log in to your account and go to "Account Settings" or the "Security" section, where you'll find the "Two-Factor Authentication" option. On tbagi, 2FA works via mobile OTP (One-Time Password) — each time you log in, after entering your password, a 6-digit code will be sent to your registered mobile number, which you'll need to enter to access your account. This means that even if someone gets hold of your password, they still can't log in without your phone. With 2FA enabled, additional verification is also required for important transactions such as deposits and withdrawals. If you lose your phone or change your number, you can reset 2FA by contacting support and verifying your identity. tbagi strongly recommends that all members keep this feature enabled.

Join tbagi With Confidence

Your data is secure, your privacy is respected. Enjoy betting and gaming on tbagi — with a 100% welcome bonus on your first deposit.

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